Elite Diamond Emporium
Collaborating with a team to audit and revamp an existing platform, we developed a roadmap for product evolution, identified key performance indicators, updated the UI, tested proposed features, established a scalable design system, and maintained an ethical evaluation throughout the process.
WHAT I WORKED ON
• Product Strategy
• Product Design
• User Research
• Design System
“The UX design services we received were invaluable in enhancing our online platform, resulting in increased engagement and conversions. Our users have praised the new design for its simplicity and ease of use, enabling them to easily find the diamonds they seek. Investing in user research and testing provided us with critical insights into our users' needs, which we will continue to prioritize as we refine our platform.”
- Mr. V. E., Chief Technology Officer
Enhanced User Engagement
The improved user experience resulted in increased time spent on the platform, higher conversion rates, and more user feedback, all contributing to elevated satisfaction levels.
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